📃 Privacy Policy

Effective Date: 05 May 2025
Website: www.LNtopup-Thailand.com
Contact Email: support@lntopup-thailand.com

Your privacy is important to us. This Privacy Policy explains how www.LNtopup-Thailan.com (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our services.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

  • Personal Information (provided during checkout):

    • Name (optional)

    • Email address (optional)

    • Lightning address (LNURL or invoice)

    • Billing details (via Stripe)

  • Payment Information:

    • We do not store credit card details. Payments are processed securely by Stripe, a PCI-DSS compliant provider.

  • Technical Data:

    • IP address

    • Browser type and version

    • Device type and operating system

    • Time zone and usage logs

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Send prepaid digital credits to your Lightning address

  • Communicate order confirmations or support updates

  • Improve website performance and prevent abuse

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We only share your information when necessary:

  • Stripe: For secure payment processing

  • CoinOS: For executing digital credit delivery to your LN address

  • Service Providers: For website hosting, analytics, and email (if used)

  • Legal Authorities: Only if required by law or in the case of suspected fraud

We never sell or rent your data to third parties.

4. Data Retention

We retain order information for as long as necessary to:

  • Comply with legal, accounting, or tax obligations

  • Provide support and resolve disputes

If you request account deletion or data removal, we will anonymize or delete your information unless retention is legally required.

5. Cookies and Analytics

We use cookies to enhance your browsing experience and analyze usage. You can control cookie settings via your browser.

Analytics services (e.g., Google Analytics) may collect anonymized traffic data. You may opt out via browser settings or third-party tools.

6. Your Rights

Depending on your country, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to data processing

  • Request data portability

  • Lodge complaints with a data protection authority

To exercise these rights, email us at support@lntopup-thailand.com

7. Data Security

We implement security measures to protect your information, including encryption, secure hosting, and regular audits. However, no method of transmission is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Website: www.LNtopup-Thailand.com
Contact Email: support@lntopup-thailand.com